Lotus Awards Customer Experience – Deadline February 22, 2018

“Your most unhappy customers are your greatest source of learning.” – Bill Gates

“The customer experience is the next competitive battleground.” – Jerry Gregoire

“The goal as a company is to have customer service that is not just the best, but legendary.” – Sam Walton

“Customer service is an opportunity to exceed your customer’s expectations.” – John Jantsch

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” Jeff Bezzos

The final piece of any great organisation is the customer experience, whether its b2c or b2b a great culture, your efforts to be more sustainable and your innovative solutions don’t mean anything without a delivering a great customer experience.

Customer Experience has evolved from being a performance indicator for driving revenue to the key competitive differentiator for a company’s success. In fact, 77.5% of companies recognise customer experience as the most important strategic performance measure of their business

Customer experience is unique to every organisation and we love to celebrate what makes you unique.

What sets us apart?

  • We recognise the unique elements that drives Customer Experience.

  • Free to enter

  • We are open to every business

  • Open to all countries

  • There are no guidelines on how you submit your entry, text, video, infographic etc we just want to hear your story and demonstrate you meet our criteria

  • No Sponsors

  • We operate as a Social Enterprise, recognising excellence and Inspiring a better society, economy & environment,


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